Question 1

What is Wabisabi?

Accepted Answer

Wabisabi is a small-group tour company in Japan that connects travelers with local hosts for intimate walking tours and day trips. Experiences run across Tokyo, Kyoto, Osaka, Nara and other destinations, with groups kept small for an authentic, personal feel.

Question 2

How do I book a tour?

Accepted Answer

Book directly on the tour page: choose a date and available time slot, enter the number of guests, and confirm. You'll receive a confirmation with your host's meeting point and details.

Question 3

What is the cancellation policy?

Accepted Answer

You can cancel for free up to 48 hours before the experience starts for a full refund. Cancellations inside 48 hours may not be refundable.

Question 4

What languages are the tours in?

Accepted Answer

Most tours are conducted in English. Many local hosts also speak Japanese and other languages — the languages offered are listed on each individual tour page.

Question 5

How large are the groups?

Accepted Answer

Tours are small-group by design, typically capped at around 8 guests. Private tours are also available for an exclusive experience with just your party.

Question 6

Are the tours suitable for children and families?

Accepted Answer

Many tours are family-friendly, though some (such as nightlife or adults-only themes) are restricted to ages 18+. Check the age guidance on each tour page before booking.

Question 7

How much do tours cost?

Accepted Answer

Prices vary by experience and length, with most small-group walking tours starting from a modest per-person rate and full-day private tours priced higher. Exact pricing is shown on each tour page.

Question 8

Where do tours take place?

Accepted Answer

Across Japan, with the widest selection in Tokyo — including Shinjuku, Shibuya, Harajuku, Asakusa, Ueno and Yanaka — plus Kyoto, Osaka, Nara and popular day-trip destinations.

Question 9

Do I need to tip my guide?

Accepted Answer

Tipping is not expected in Japan and is never required. If you had an exceptional experience, a thank-you or a positive review is always appreciated by your host.

Question 10

What happens if it rains?

Accepted Answer

Most walking tours run rain or shine, as Japan offers plenty of covered streets, arcades and indoor stops. In the event of severe weather, your host will contact you about rescheduling options.

Frequently asked questions