COMMERCIAL DISCLOSURE

Updated: 29 Oct, 2024

Company Information

  • Company Name: Wabisabi Trips
  • Address: Shibuya, Tokyo, Japan
  • Contact Information: contact@wabisabi-trips.com

Services Offered

Wabisabi Trips is an online travel agency offering curated tours and travel experiences across Japan. Our services include:

  • Guided tours
  • Cultural experiences
  • Transportation guiding
  • Assist in accommodation bookings

Pricing and Fees

  • Currency: All prices are listed in Japanese Yen (JPY).
  • Tour Prices: Detailed on each tour page, inclusive of applicable taxes unless stated otherwise.
  • Additional Charges: Any extra fees (e.g., entrance fees, meals not included) will be clearly specified in the tour description.

Payment Information

  • Accepted Payment Methods:some text
    • Credit Cards: Visa, MasterCard, American Express
    • Bank Transfers
    • Online Payment Platforms: PayPal
    • Cash

Delivery of Services

  • Booking Confirmation: Upon successful payment, a confirmation email will be sent to you at the email address provided during booking.
  • Service Provision: Details regarding meeting points, tour guides, and itineraries will be communicated via email prior to the tour date.

Cancellation and Refund Policy

  • Cancellation by Customer:some text
    • How to Cancel: Send an email to info@wabisabi-trips.com with your booking details.
    • Refund Eligibility: Cancellations made at least 24 hours before the scheduled tour time are eligible for a full refund.
    • Late Cancellations: Cancellations made less than 24 hours before the tour are non-refundable.
  • Cancellation by Company:some text
    • In the event that Wabisabi Trips must cancel a tour due to unforeseen circumstances (e.g., natural disasters, safety concerns), customers will be offered a full refund or the option to reschedule.

Terms and Conditions

  • By booking with Wabisabi Trips, you agree to our Terms and Conditions and Privacy Policy.
  • Customer Responsibility:some text
    • Ensure all personal and booking information provided is accurate.
    • Obtain necessary travel documents (e.g., passports, visas).
    • Arrive on time at the designated meeting point.
  • Liability:some text
    • Wabisabi Trips is not responsible for any personal injury, loss, or damage during the tour unless caused by our negligence.

Privacy Policy

  • We are committed to protecting your personal information.
  • Data Usage: Personal data collected during the booking process is used solely for providing and improving our services.
  • Data Sharing: We do not share your personal information with third parties except as necessary to provide our services.
  • For full details, please review our Privacy Policy.

Disclaimers

  • Accuracy of Information: While we strive to provide accurate and up-to-date information, we cannot guarantee that all content on our website is free from errors or omissions.
  • Third-Party Services: We may include links to third-party websites or services. Wabisabi Trips is not responsible for the content or practices of these third parties.
  • Changes to Services: We reserve the right to modify or discontinue any service without prior notice.

Compliance with Japanese Law

  • Wabisabi Trips operates in compliance with the Act on Specified Commercial Transactions and other relevant Japanese laws and regulations.

Contact Information

If you have any questions or concerns regarding this Commercial Disclosure or any of our services, please contact us:

  • Email: contact@wabisabi-trips.com